Welcome Fellow Educators

Our Vision

To provide the children of Rochester with a world-class telecommunications network
to ensure they have the proper tools necessary to be successful in the Information Age!

District Technology Plan

Important Information

Safety on the Internet

Having problems with a district computer? Need technical support? How do I get a new PC? What if I need access to certain programs, such as grading, finance, etc? How do I get an email account? How do I get a Phone? What do I do if I am new to the District? About software and hardware purchases. Donations of computer equipment or software. Computers and Communications Policy Statement More FAQ

Answers to your Questions

Having problems with a district computer? Need technical support? You need to take the following steps:

Ask your Tech Leader first. If the issue is not resolved.... Fill out a Technical Support Request Form (CIC Form 1) save it to your computer, attach it to an email and send it to cic@rochesterschools.com or print it out and send it via interoffice mail to the Computer Information Center at the Voc Tech Center

How do I get a new PC?

New PC's are budgeted on a yearly basis.  There are many types of funding sources (grants, donations, capitol improvement, and operational budgets). CIC works with district administrators to find viable solutions.  Submit a request to be included in these budgets.

What if I need access to certain programs, such as grading, finance, etc?

The CIC can assist with the correct Point of Contact to gain access.

How do I get an email account?

Submit a request to the CIC for a new account.  Information about the use of our email system, setup and training is available.

How do I get a Phone?

Each school building has a limited number of phones.  Access to phones is determined by the building principal or your supervisor.

What do I do if I am new to the District?

You will need:  access to a PC, email account, and sign an acceptable use policy.

All software and hardware purchases must be approved by the CIC.

Fill out Hardware/Software Request (CIC form 2) and submit your planned purchase to the CIC for technical approval before you commit to any purchase. This includes all expenditures regardless of source.

Donations of computer equipment or software.

All donated equipment or software must be approved by the CIC. All donations must be fully compatible with our network, hardware, and software. Be aware that ....some companies/organizations are 'dumping' old equipment on school districts for two reasons: a tax write-off, and to rid themselves of the financial/legal aspects of computer disposal. Old computers contain hazardous material that simply cannot just be thrown into the trash. People involved with illegal disposal of computer equipment are subject to the Comprehensive Environmental Response Liability Act (CERCLA) otherwise known as the Superfund Act. If caught, there are some serious fines. See donation guide for further information. Fill out the Donations Form (CIC form 4) and submit it to the CIC for approval.

Computers and Communications Policy Statement

Each school district employee/volunteer needs a signed statement in their personnel file. The original signed statement needs to be forwarded to the SAU's personnel department to be placed in their personnel file. Principals are encouraged to keep copies too. New employees will be required to sign the statement during their in processing at the SAU office. Review the Policy Statement.

More FAQ