Technology News September 2007 |
| 1. CIC Technical Support – The most effective
method to contact the CIC staff for technical support is
to use the Intranet web link available on the Intranet from
any district computer.
a. Other Methods to contact cic staff:
i. Email:
cic@rochesterschools.com
ii. Phone: (603) 332-0757 X 270
iii. Fax: (603) 332-7058
iv. Interoffice Mail: Computer Information Center at
the Regional Technology Center
b. The more detailed information you can provide, the
easier it is for the CIC staff to resolve any issues.
|
| 2. Windows Office 2007 – The new PCs being issued
do have Office 2007 (Word, Excel, PowerPoint, Access, Outlook,
etc). Files saved can be opened with the newer PCs (Windows
2000, Windows XP, and Windows Vista), but users using Windows
98 might have some issues. The “Easy Fix” is to
save files in Office 97 through Office 2003 format by using
the “Save As” function. |
| 3. Older Windows 98 PCs – The CIC’s goal is
to try to replace all older Windows 98 PCs by the close of
summer 2008. This is contingent upon budget issues. Since
the focus will be on replacing older PCs, the CIC will not
be using its budget to purchase any additional PCs. Please
plan accordingly for any additions. Users might have to share
computers. |
| 4. MyGradeBook Pro – The CIC Staff is working with
the RMS and SHS SASI administrators to get this program operational
for on-line gradebooks for RMS and SHS staff members. It will
be accessible through the Internet by any PC that has an Internet
connection. |
| 5. SPAM – The school district does have an anti-spam
device for the email system. Current statistics show that
about 90% of the incoming email to the school system is either
spam or a virus. The industry average is 95%. The anti-spam
device is a complex computer that judges all incoming email
based on a rating. We think we have the settings at an acceptable
rating, but every once in a while a spam message will slip
through. If the CIC sets the ratings too low, we will have
no spam, but some legitimate email will be deleted. |
| 6. Printers – Last year, the school district started
using a contractor to provide servicing and maintenance for
school district printers. Many of the older printers are still
in service. But once they fail, the CIC will not be replacing
these older printers and will configure your PC to print to
the nearest contracted printer. There are some issues with
confidentiality, but the CIC staff can configure a majority
of the printers to only print when a user places a certain
code into the printer. It’s a feature called “secure
printing.” |
| Sincerely,
CIC Staff
|
